Back to the market research they conducted, the findings fit into the following 6 categories.
* Top priorities for future advancement
* Guests as a profitable and loyal market
* Eating out and traveling trends
* Taste is top consideration
* Tremendous gap in perspectives of understanding special diets
* Quality of life impacts
You can read the executive summary of the research here for free.
Some interesting things of note...
-62% of the hospitality and food service respondents consider gluten & allergen-free guests as a new and profitable consumer segment translating into potential increased revenue streams for food service providers.
-In addition, once gluten & allergen-free guests feel safe and satisfied with their eating experience, they return to the same establishments over 80% of the time, reflecting an extremely loyal and repeat customer base!
-Guests with allergies dine out 80% less than they used to before diagnosis.
-90% of gluten and allergen-free customers rank taste as their top priority above nutrition, convenience and even price.
-Consumers believe less than 10% of eating establishments have a ‘very good’ or ‘good’ understanding of gluten and allergen-free diets. However, hospitality and food service believe that up to 40% of establishments understand these requirements.
-77% of respondents noted that being gluten free impacted their social lives in a negative way. Similarly, 73% of respondents noted eating out as being negatively impacted.
Interesting Stuff - any thoughts to add?
0 comments:
Post a Comment